Refund Policy
Last updated: April 1, 2026
All purchases
All purchases are one-time payments. No subscription, no auto-renewal.
Refund eligibility
Refund requests submitted within 7 days are reviewed against account activity.
Once you access personalized materials or generate documents, the purchase becomes non-refundable.
Personalized materials can include your generated filing plan, packet-builder work, and exported documents.
How to request
Email support@nameright.app within 7 days of purchase with your order ID.
Processing time: 5–7 business days.