Refund Policy
Last updated: April 1, 2026
All purchases
All purchases are one-time payments. No subscription, no auto-renewal. No recurring charges.
Prices are in USD.
Payments are processed by Creem and PayPal. NameRight does not store payment card details.
Statement descriptor: NAMERIGHT DOC SERVICES.
Refund eligibility
Refund requests submitted within 7 days are reviewed against account activity.
Once you access personalized materials or generate documents, the purchase becomes non-refundable.
Personalized materials can include your generated filing plan, packet-builder work, and exported documents.
How to request
Email support@nameright.app within 7 days of purchase with your order ID.
Processing time: 5–7 business days.