Privacy Policy

NameRight is a document guidance and preparation tool that helps individuals navigate the legal name and gender marker change process in the United States. We are not a law firm and do not provide legal advice.

Contact: support@nameright.app

Many of our users are LGBTQ+ individuals whose safety depends on the confidentiality of their personal information. We take this responsibility seriously. Your data is encrypted, never sold, and never shared with third parties for advertising purposes.

You are always in control of your data. You can delete your account and all associated data at any time from your Settings page or by emailing us.

Account information: Email address and password (hashed) when you create an account.

Profile information: U.S. state, name change reason category, privacy preferences, timeline, and checklist status. Your current legal name and chosen name are optional and only used to personalize your filing plan.

Payment information: We do not store payment card details. Payments are processed by Creem and PayPal under their own privacy policies.

Usage data: Pages visited and features used, collected anonymously to improve the product.

We use your information solely to:

• Generate your personalized name change guide and checklist
• Save and sync your progress across sessions
• Send policy change alerts relevant to your state (opt-out available)
• Respond to support requests
• Improve and maintain the NameRight platform

We do not sell your data. We do not use your data for advertising profiling.

We use a limited number of third-party services to operate NameRight:

• Supabase — encrypted database and authentication
• Creem — payment processing (Merchant of Record)
• PayPal — alternative payment processing
• Vercel — website hosting

These providers are contractually bound to protect your data and may not use it for any purpose beyond providing their services to us.

We retain your data for as long as your account is active. If you delete your account, all personal data is permanently deleted within 30 days. Payment transaction records are retained for up to 7 years as required by financial regulations.

You have the right to access, correct, delete, or export your personal data at any time. Email support@nameright.app and we will respond within 3 business days.

We use limited analytics tools to understand how the product is used and improve the experience. We do not use advertising trackers or sell your data.

All data is encrypted in transit (TLS) and at rest. We use hashed passwords, row-level database security, and regular security reviews. For users with heightened safety needs, we recommend using a privacy-focused email address and the Quick Exit button visible in your browser tab.

NameRight is not directed at children under 13. We do not knowingly collect personal information from children under 13.

We will notify you of material changes by email and by updating this page with a new effective date.

Email: support@nameright.app
We respond within 3 business days.